What should I do if I'm a victim of identity theft?

If you're personal information has been compromised, we recommend the following actions:

1. Let us know as soon as you can. We'll review your account(s) for any suspicious activity.
2. Place a "fraud alert" on your credit bureau file with the credit bureaus.
3. Create an "Identity Theft Complaint/Affidavit"* with the FTC (Federal Trade Commission) to document the issue.
4. File a police report.
5. Save your Identify Theft Complaint/Affidavit and police report. Combined, they become your Identity Theft Report. Some of the companies/financial institutions you deal with may want to see it.

More information

*To submit an identity theft complaint:

• Contact the FTC's Identity Theft Hotline at 877-IDTHEFT (438-4338).
  Or
• File your complaint online at identitytheft.gov. The Identity Theft Complaint prints in a legal format called an "affidavit." After you submit your complaint online, print a copy. You may need to reference it later.

For more information on how to address identity theft, visit our:

• What to do if your identity is stolen page
• Fraud Prevention Page

Request a free consumer credit report by visiting annualcreditreport.com . You're eligible to obtain a free consumer credit report once every 12 months under federal law. Please be aware annualcreditreport.com doesn't provide free credit scores; you must purchase them.

If your personal information has been compromised related to human trafficking, we can help. See: How do I dispute an item on my credit report related to human trafficking?

Contact us

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This link takes you to an external website or app, which may have different privacy and security policies than U.S. Bank. We don't own or control the products, services or content found there.

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