Financial Center FAQs

Please tell us where you bank so we can give you accurate rate and fee information for your location.

Use our locator tool or use the Locations function in our Mobile Banking app to find a convenient financial center near you.

Yes, you can schedule an appointment in just 4 simple steps.

Bank of America offices and financial centers will be closed in observance of the following holidays:

Please note that holidays may affect the time it takes to process certain transactions, and that updated transaction information may not display until the next business day after the holiday.

If you're a Bank of America customer with a checking or savings account, you can get a cashier's check for a $15 fee (which will be waived for customers enrolled in Preferred Rewards; refer to the Personal Schedule of Fees for complete details). Don't have a checking or savings account with us? We're sorry, but we won't be able to provide you with cashier's checks. Locate a nearby financial center

Try one of our many convenient payment services. Zelle®, Online Bill Pay and money transfer are available in our mobile app or online.

Through our mobile app with Zelle®, all you need is the individual's mobile phone number or email address.

• Pay rent to an individual
• Pay a roommate or friend for your portion of the rent or bills

• Pay rent to a leasing company or property manager
• Pay monthly bills and other service providers (mortgage, credit cards, utilities, cable, etc.)

• Pay rent to an individual or business

Notary services are available at some financial centers and are provided to Bank of America customers at no charge for most types of transactions. Find a financial center

Most financial centers offer safe deposit boxes. For availability and specific fees, please contact your local financial center

To redeem a bond you must be the owner or co-owner of the bond and you must have an active checking or savings account with Bank of America. If you don't have a checking or savings account with us, you'll need to redeem your bond at a different financial institution or through the U.S. Department of the Treasury using TreasuryDirect. Please contact our call center or visit your local financial center for additional details or eligibility requirements.

Some check types can be cashed if you don't have an account (there's a fee associated with this service), but the transaction must be performed at a full-service financial center and not a drive-up location. Find a full-service financial center

The Federal Deposit Insurance Corporation (FDIC) is an independent agency of the United States government. If an FDIC-insured bank of savings association fails, the FDIC protects depositors against the loss of their insured deposits. FDIC insurance is backed by the full faith and credit of the United States government.

FDIC insurance covers all types of deposit accounts (checking, savings, money market savings and CDs), as well as bank individual retirement accounts (IRAs).

As of January 1, 2010 Bank of America no longer participates in the FDIC's Transaction Account Guarantee Program. Coverage under the FDIC's basic deposit insurance rules continues to apply. Thus, after December 31, 2009, funds held in non-interest-bearing transaction accounts will no longer be guaranteed in full under the Transaction Account Guarantee Program, but will be insured up to $250,000, per depositor, per insured bank, for each account ownership category under the FDIC's general deposits insurance rules.

You can calculate your insurance coverage using the FDIC's online Electronic Deposit Insurance Estimator (EDIE) at www.fdic.gov/edie/ layer

You can visit the FDIC website layer . or call the FDIC directly at 877.ASK.FDIC (877.275.3342).